FAQ'S
Find answers to commonly asked questions about our deck refinishing services
Q:What's your process?
Our process begins with applying a chemical stripper or brightener to break down old finishes and restore the wood's natural color. Next, we power wash the deck to remove debris, mold, and loosened materials. If needed, we sand the surface to smooth out rough spots and prep for staining. Finally, we hand-apply stain or paint using brushes to ensure even coverage and long-lasting protection.
Q:How often does my deck need to be refinished?
Typically every 2 to 5 years. The exact timeframe depends on several factors including the type of wood, current condition, amount of sun exposure, and how much foot traffic the deck receives. We can assess your deck and recommend the best maintenance schedule.
Q:Is your company insured?
Yes, we are fully insured. Certificates of insurance are available upon request for your peace of mind.
Q:Why do you prefer staining instead of painting?
Staining offers several advantages over painting. It requires less maintenance over time, preserves the health of the wood by allowing it to breathe, and enhances the natural grain rather than covering it up. Paint tends to chip, peel, and trap moisture which can lead to wood damage.
Q:Will you damage our deck with pressure washing?
No. Our team is highly trained in safe pressure washing techniques. We use the appropriate pressure levels and methods to clean thoroughly without damaging the wood fibers or surface.
Q:Do I need to be home during the work?
No, you don't need to be home unless you prefer to be. We'll coordinate access and keep you informed throughout the process.
Q:How long before I can use my deck?
We recommend waiting at least 24 hours before walking on the deck, and 48 hours before placing furniture back on it. This allows the stain to fully cure and ensures the best results.
Q:Do you hand apply stain/paint?
Yes, we always apply stain and paint by hand using brushes. This method ensures even, thorough coverage and a more durable finish compared to spraying.
Q:What payment methods do you accept?
We accept check, bank transfers, cash, credit card, and mobile payment apps for your convenience.
Q:Do you work on hardwood decks?
Yes, we specialize in hardwood refinishing. We have particular expertise with Ipe wood, which requires annual oiling to maintain its beauty and durability.
Still Have Questions?
We're happy to answer any additional questions you may have about our services, process, or pricing.